Terms

After an order has been placed, customers will receive an email confirmation. Emails will be sent to notify customers on the status of their order as well as any updates or changes. Once your order has shipped, an email will be sent with the order's corresponding tracking number. 

ACCEPTABLE FORMS OF PAYMENT 

All major payments accepted.

SHIPPING POLICY 

We Cannot Ship To PO Boxes. For international orders, shipping fees apply. All packages will be shipped via UPS. Any fees charged by customs or other tax authorities will be payed for by the customer. If a shipment is refused customers are responsible for shipping and handling charges,duties, taxes and customs charges. If a package is refused or undeliverable, it will be shipped back to our location and the customer will be held responsible for any fees. 

RETURNS AND EXCHANGES

All sales are final, If an order is cancelled before it is shipped, customers pay a 15% re-stocking fee. Once your order has been shipped, should you not be completely satisfied with a product you can exchange it for an item of equal value. For all return inquiries contact info@odyssydublin.com. Please include your order number, date of purchase and reason for return. All requests will be considered and responded to within a 24 hour time period, with weekend inquiries being answered by the end of business on Monday. Customers will be responsible for the cost of return shipments.